Air Jordan 11 Low ‘Cement Grey’ 528895-007 - Sleek Cement Grey and Navy Sneakers with Patent Leather & Icy Blue Outsole

How to Make a Purchase with Us?

1. Choose the products you wish to purchase on our website.

2. Press the “Add to Cart” or “Buy Now” button and then go to the shopping cart page or the checkout page.

3. Review the product details and enter your coupon or gift voucher code if you have one.

4. Log in to the website for returning customers or register as a new member on the checkout page. If you prefer not to register, you can use guest checkout.

5. Enter your shipping and billing addresses.

6. Select your preferred shipping method from the available options.

7. Choose your payment method from the provided choices.

8. If you have any special instructions or reminders about your order, please enter them in the comments box.

9. Press the “Confirm Order” button to generate the order and proceed with the payment.

10. If you choose credit card or TT bank transfer payment methods, you will receive email instructions for payment after placing your order. For cryptocurrency payments, you will receive the payment address and barcode once the order is generated.

11. We will begin processing your order as soon as the payment is confirmed.

About Order Processing Time

1. Customers place the order and make the payment.

2. ModernTimeSports prepares the products and sends quality-checking photos (1-2 Days).

3. Customers review the QC photos.

4. Customers accept the product. If customers reject the QC photos, it returns to step 2.

5. ModernTimeSports dispatches the watch via courier (2 Days).

6. ModernTimeSports provides customers with the tracking number update (1 Day).

About Quality Checking Photos Confirmation

Please review and confirm the QC photos within 2 working days. If we do not receive any response for confirmation from customers, we will assume that you have approved the QC photos and proceed with the shipment.

Order Cancellation Policy

Customers have the option to cancel their purchase before shipping arrangements are made. A full refund, excluding any additional fees, will be processed. Please note that it may take 10-30 days for the refund to be credited back to your account, depending on the bank's processing time. Once shipping has been initiated, we are unable to accept any cancellations for your order.

Notice: The credit card processing fees are non-refundable as they are charged by the bank.

Last Update: 12th, July, 2024

ModernTimeSports Team

Email: moderntimesports@gmail.com

At ModernTimeSports, we are committed to providing a seamless and reliable shipping experience to our customers. Please take a moment to review our detailed Shipping Policy to understand how we process and deliver your replica watches.

ModernTimeSports is sending most of the parcels on the base of the international cargo center - Hong Kong. We provide shipping to destinations in over 150 countries and areas worldwide.

With over 15 years of experience, we have figured out safe and proper shipping solutions for customers worldwide. Please feel free to purchase your favorite shoes on our site! Liability shifts to us after the order payment is made!

Shipping Methods and Carriers

We utilize trusted shipping methods and work with reputable carriers to ensure your replica watches are delivered safely and on time. The available shipping methods may vary depending on your location and the product(s) you purchase. During the checkout process, you will be presented with the available shipping options for your order. Here are some shipping methods we are using: International Registered Airmail Shipping, DHL Hong Kong, FedEx Hong Kong, UPS Hong Kong, FedEx Malaysia, Aramax Shipping, EU Express Special Shipping.. etc.

Order Processing Time

Once your order is placed, our dedicated team meticulously processes and verifies the details of your purchase. Order processing typically takes 3-5 business days. Please note that orders placed during weekends or holidays may require additional processing time.

Shipping Time and Delivery Estimates

The shipping time refers to the estimated transit time from the moment your order is dispatched from our warehouse to when it arrives at your designated delivery address. The shipping time may vary based on the shipping method chosen during checkout, your location, and any unforeseen circumstances. We provide estimated delivery dates during the checkout process, and you will receive a shipping confirmation email with tracking information once your order is shipped.

Shipping Costs

Shipping costs are calculated based on various factors, including the destination, shipping method, and the weight or size of the package. The exact shipping cost for your order will be displayed during the checkout process. Here are listing of our shipping solutions with costs:

-- International Registered Airmail Shipping -- $0.00

Shipping Duration: 10-15 days after parcels sending out.

Free shipping with this service, with a trackable tracking number showing shipping status online. However, In case of parcel loss during shipping, damages, or customs seizures, ModernTimeSports would send out the parcel a second time free of charge.

-- International Express Shipping -- $35.00

Shipping Duration: 5-10 days after parcels sending out.

For this shipping option, parcels are sent via FedEx, DHL, or UPS and come with a trackable shipping number. This method offers faster, more efficient delivery, reducing wait times and ensuring the safety of the parcel's contents. However, please note that during peak seasons, such as Christmas, delivery times may be slightly longer. ModernTimeSports takes full responsibility for any parcel damage, loss, or customs seizure during shipping. In the event of any issues, we will resend the parcel one time at no additional cost.

Notice: Please note that for certain distant or remote locations, there may be additional shipping charges. If your shipping address is in one of these areas, we will send you an email to inform you about the extra fees.

Tracking Your Order

Once your order is dispatched, we will provide you with a tracking number via email. This tracking number will include links to the respective shipping carrier's website or tracking system. You can use this information to easily monitor the progress of your shipment and stay updated on its status. We recommend regularly checking the shipping carrier's website for the most up-to-date information on your order's whereabouts.

About Customs Duty

Please be aware that in some cases, your parcel may be subject to customs duties or import taxes imposed by your local customs department. It is important to note that ModernTimeSports is not responsible for any customs duties or taxes. It is the buyer's responsibility to pay any applicable duties and clear customs as required. If your customs department requires a tax number to be declared with the parcel, please provide us with the necessary details, and we will ensure it is included on the shipping label. Additionally, to help minimize any potential duties, ModernTimeSports typically declares parcel values lower than $50 in most cases.

Dropshipping Orders

At ModernTimeSports, we value our resellers and distributors, and we are pleased to support dropshipping orders through our website. If you are a reseller, you can easily indicate that your order is a drop shipping order by leaving a comment in the order message box during the checkout process. Rest assured that when your order is shipped, there will be no information or branding from ModernTimeSports included inside the parcel. We understand the importance of maintaining confidentiality and ensuring a seamless experience for your customers.

Multiple Item Orders

If your order contains multiple items, they may be shipped separately to speed up delivery and ensure you receive each product as quickly as possible.

Shipping Address

Please ensure that you provide the correct and complete shipping address during checkout,  a valid phone number to the parcel receiver is requested. We are not responsible for any delays or issues caused by incorrect or incomplete addresses. In case you need to update your shipping address after placing the order, please reach out to our customer support team immediately.

Parcel Lost / Parcel Stealth

Customers are solely responsible for the accuracy and validity of the shipping address provided in their order details. ModernTimeSports cannot be held responsible for any parcel losses resulting from incomplete or incorrect shipping addresses. Please be aware that in certain instances, the shipping company may deliver the parcel directly to your doorstep without prior notification. In such cases, there is a risk of theft or loss. Kindly note that we have no control over these circumstances and are unable to provide compensation for any incidents of this nature.

Please note that our Shipping Policy is subject to change without prior notice. For any further questions or clarifications regarding shipping, please feel free to contact our customer support team. We are here to assist you throughout the shipping process and ensure your satisfaction with our services.

ModernTimeSports

Last updated: 15th, Sep, 2024

Return Policy

At ModernTimeSports, we want you to be completely satisfied with your purchase. If you are not satisfied with your item, we offer a 30-day return policy to ensure your shopping experience is worry-free.

Eligibility for a Return

To be eligible for a return, your item must meet the following conditions:

• It must be in the same condition as when you received it.
• It should be unworn or unused.
• The item should have all original tags.
• It must be in its original packaging.
• You must provide a receipt or proof of purchase.

Initiating a Return

To start a return, please contact us at moderntimesports@gmail.com. If your return request is approved, we will provide you with a return shipping label and instructions on how and where to send your package. Please note that we do not accept items returned without prior authorization.

For any questions or concerns related to returns, feel free to contact us at moderntimesports@gmail.com.

Damages and Issues

While we aim to pack our products with high shockproof standards, occasionally, there may be faulty or damaged goods. If your item is defective, or damaged, or if you receive the wrong item, please inspect your parcel upon delivery and contact us immediately. We will evaluate the issue and make it right.

Non-Returnable Items

Please reach out to us if you have specific questions or concerns about a particular item. We cannot accept returns for sale items or customized products unless there is a quality issue.

Return Freight

For returns that are not due to quality issues, customers are responsible for the return shipping fees. However, in the case of faulty product parcels or broken/damaged items, the return fees are our responsibility.

Claiming on Faulty Goods

At ModernTimeSports, we value your orders. Despite our best efforts to ensure safe packaging, there may still be instances of faulty or damaged goods. In such cases, please don't hesitate to reach out to us. We will take full responsibility for these issues.

To claim faulty or damaged parcel contents, please contact ModernTimeSports within 3 working days after the parcel's delivery. Email clear photos of the air waybill (showing waybill numbers) and pictures of the broken items. Don't forget to provide us with the order number.

You can reach our customer service team at moderntimesports@gmail.com. After verifying the issues, our customer service staff will arrange compensation, which may include a partial or full refund of the order amount or sending a replacement parcel with the correct items.

Exchange or Replacement

If you want to exchange an item, the quickest way is to return the item you have, and once your return is approved, make a separate purchase for the new item.

Refund Process

We will notify you once we've received and inspected your return. You'll be informed whether the refund is approved. If approved, the refund will be processed automatically to your original payment method. Please be aware that it may take some time for your bank or credit card company to process and post the refund.

At ModernTimeSports, we're committed to providing you with high-quality products and exceptional service. Thank you for choosing us as your home porcelain and glassware supplier.

ModernTimeSports Team

Last update: 26th, Sep. 2023